1. Information We Collect
When you use our services, we may collect:
- Personal Identifiers: name, address, phone, email.
- Insurance & Financial Information: driver’s license, vehicle information, home/property details, Social Security number, claims history, insurance policy details, payment method.
- Usage & Device Data: IP address, browser type, device information, geolocation (if enabled).
- Cookies & Tracking Data: information from cookies, pixels, and analytics tools, including those used for Google Ads remarketing and performance tracking.
2. How We Use Your Information
We use your information to:
- Provide auto and home insurance quotes, issue policies, and service accounts.
- Communicate about billing, claims, renewals, and important policy information.
- Verify identity and eligibility for coverage.
- Detect and prevent fraud or unauthorized activity.
- Improve website functionality and user experience.
- Conduct marketing and advertising, including personalized ads through Google and other platforms (with consent where required).
- Comply with Texas insurance laws and federal regulations.
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Insurance carriers, underwriters, and adjusters to process applications, claims, and renewals.
- Service providers who perform functions on our behalf (payment processors, IT vendors, marketing/analytics providers).
- Legal/regulatory authorities if required by law, subpoena, or Texas Department of Insurance regulations.
- Advertising platforms (e.g., Google Ads) for marketing purposes, in compliance with applicable privacy and consent rules.
4. Cookies, Tracking & Google Ads
- We use cookies and similar technologies to analyze website usage, improve performance, and serve relevant ads.
- Our website may use Google Ads remarketing to show relevant ads after you visit our site.
- Google and other third-party vendors use cookies to deliver ads based on prior visits.
- You can opt out of personalized ads through Google Ads Settings or www.aboutads.info.
- We comply with Google Ads 2025 policies, including clear disclosure of data use, consent collection (where required), and user control over ad personalization.
5. Your Rights & Choices
As a Texas consumer, you may:
- Request a copy of your personal information we maintain.
- Request correction of inaccurate information.
- Request we limit sharing with non-affiliates, where applicable under GLBA.
- Opt out of marketing communications or personalized advertising.
- Manage cookie preferences through your browser or our cookie banner.
6. Data Security & Retention
We use encryption, secure servers, and access controls to protect personal information. We retain data only as long as necessary to:
- Provide services,
- Comply with Texas insurance record-keeping requirements,
- Meet legal obligations, or
- Resolve disputes.
7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
8. Changes to this Policy
We may update this Privacy Policy periodically. Updates will be posted here with a revised effective date.
9. Contact Us
Pinon & Associates Financial Corporation
d/b/a Insurance Brokers 915
1401 Montana Ave, Suite D
El Paso, TX 79902
Phone: (915) 857-6890
Email: mp@brokers915.com